Nestlé discloses that it worked with Verité to train 150 Thai port and boat workers on migrant workers' rights. Together with the Thai government and a supplier, it also developed a vessel which can be used in trainings on safe working and living conditions.
Nestlé discloses data about traceability, including the product volume and level of traceability for 12 priority product categories. In its supplier code, the company also asks suppliers to provide "transparency of business activities, especially pertaining to traceability back to the potential sources of primary origin". The company discloses a list of the names and parent companies of its palm oil suppliers, as well as a list with the names and sourcing countries of its palm oil mills. It further discloses the sourcing countries for sugarcane, and some sourcing countries for other commodities. Nestlé discloses information on the workforce in its hazelnut supply chains in Turkey, which includes information on workers' gender, age, literacy, languages, land-ownership, marital status, and other demographic characteristics.
Nestlé's "Tell Us" grievance mechanism is available to external stakeholders, including indirect upstream suppliers. The mechanism is available in more than 50 languages and is run by an independent party. Nestlé states that it has communicated the availability of its grievance mechanism to more than 5,000 global suppliers and discloses the number of grievances filed, addressed, and resolved. Further, the company is a member of the Fair Labor Association, which in addition to requiring that member companies have functioning grievance systems at suppliers in place has a third-party complaint procedure whose aim is to provide a means for anyone to report serious violations of workers' rights at suppliers used by member companies. Nestlé also discloses it is working with the NGO Issara Institute "to help workers in the Thai seafood industry raise any concerns they might have."