Amazon.com Inc. (Amazon), the biggest clothing retailer in the US, ranks 17th out of 65 companies. Compared to 2021, the company improved its rank by one place. This is because the company began disclosing addresses, in addition to names, in its first-tier supplier list, took steps to trace labour agencies used by its suppliers, partnered with IOM CREST on research into risks to migrant workers in Japan, and began disclosing partial data on the use and operation of grievance mechanisms in its supply chains. The company’s score is based on its stronger performance on the themes of Commitment & Governance and Recruitment. Notably, Amazon is among the highest-scoring companies on the theme of Recruitment.
KnowTheChain identified one public allegation of forced labour in the company’s supply chains, related to alleged Uyghur forced labour. In response, the company stated that it “actively collaborates with industry partners, subject matter experts, governments and other relevant stakeholders” to enhance its due diligence. However, the company does not disclose the concrete steps it has taken to address the risks of alleged Uyghur forced labour across raw materials and supply chain tiers. The company has an opportunity to improve its performance and disclosure on the themes of Purchasing Practices, Worker Voice, and Remedy.
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The benchmark methodology has seven themes, selected to capture the key areas where companies need to take action to eradicate forced labour from their supply chains. The themes are comprised of a total of 12 key indicators. For each indicator, a company can score a total of 100 points.