Barry Callebaut AG (Barry Callebaut), a Belgian-Swiss cocoa processor and chocolate manufacturer, ranks 28 out of 60 companies. The company’s score is based its higher-than-average performance on the theme of Traceability and Risk Assessment disclosing partial supplier lists across second tier and raw commodity sourcing and limited information on its risk assessment process and findings. It also scores in line with average on the theme of Recruitment, providing details of how it supports responsible recruitment in its supply chains.It scores below average on the themes of Commitment and Governance, Worker Voice and Monitoring. Most notably it does not demonstrate robust management or accountability of supply chain forced labour risks, not that it engages with unions to support freedom of association in its supply chain.
KnowTheChain identified one additional allegation of forced labor in the company’s supply chains. The company discloses that it interrupted its relationship with the supplier once the alleged abuse was uncovered. However, the company neither discloses engagement with affected stakeholders, nor remedy outcomes for workers.
The company is encouraged to improve its performance and disclosure on the themes of Commitment and Governance, Purchasing Practices and Remedy.