Zalando SE (Zalando), a German online apparel retailer, ranks 23rd out of 65 companies. Compared to 2021 the company improved its rank by two places. This is because the company began disclosing partial detail on its second-tier suppliers and additional information on its risk assessment process. It did not demonstrate improvement across other themes. The company is the third highest scoring online apparel retailer in the benchmark. Its score is based on above average performance across the themes of Traceability & Risk Assessment, Purchasing Practices and Worker Voice. The company performs particularly poorly on the themes of Recruitment and Monitoring: it does not demonstrate the implementation of policies that prohibit migrant worker fees or evidence of fee repayment in practice, and it did not publicly disclose the findings of its monitoring reports.
The company is encouraged to improve its performance and disclosure on the themes of Purchasing Practices, Recruitment and Remedy.