Worker Engagement: Dell reports that training was provided to 50,000 supply chain workers on their labor rights. This resulted in an improved understanding of the company’s policy prohibiting recruitment fees, with 93% of workers understanding the policy, up from 87%.
Grievance Mechanism: Microsoft reports that on-site training on how to use its worker voice hotline was delivered to 2,510 workers in its supply chains. It also discloses data on its hotline, stating that it received 152 reports in 2019, which mostly related to wages, resignations, leave and holiday arrangements, working hours, labor contracts, delayed payments, and issues with management.