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Worker Voice – 2020

This theme measures the extent to which a company engages with workers in its supply chains on labor rights, enables freedom of association and collective bargaining for its supply chain workers, and takes steps to ensure access to effective and trusted grievance mechanisms.

 

Food & Beverage

Worker Voice is the lowest-scoring theme of the benchmark. Though a significant proportion of companies disclose a grievance mechanism for their suppliers’ workers, there is a lack of disclosure evidencing that the mechanism is known to and used by workers. Moreover, less than a quarter of companies disclose that they support freedom of association in their supply chains by engaging with local or global trade unions.

 

Information & Communications Technology

Worker Voice is the lowest-scoring theme of the benchmark. All companies score zero on their efforts to support freedom of association in their supply chains, revealing a significant gap in company efforts to address forced labor in their supply chains. In fact, except for one company, Apple, all companies score below 50 on the theme of Worker Voice. Even on themes where improvements across companies are limited, there are typically a few new notable practices from more advanced companies that can be identified. Worker Voice is the only theme in the benchmark where no (new) notable practices could be identified.


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