International Business Machines Corp.

2016 Information & Communications Technology


Company Ranking

10 out of
20 Companies

Company Score

45 Out of 100



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45 out of 100

See 2016 Benchmark score-arrow

THEME & indicator score

The benchmark methodology has seven themes, selected to capture the key areas where companies need to take action to eradicate forced labour from their supply chains. The themes are comprised of a total of 12 key indicators. For each indicator, a company can score a total of 100 points.

90 Out of 100

Commitment and Governance

The company's top-level commitments on forced labor, supply chain standards, management processes, training programs and stakeholder engagement

Awareness and Commitment 100 / 100
Supply Chain Standards 100 / 100
Management and Accountability 100 / 100
Training 50 / 100
Stakeholder Engagement 100 / 100

63 Out of 100

Traceability and Risk Assessment

The extent to which the company traces its supply chain and conducts forced labor risk assessments, and discloses information about these processes.

Traceability and Supply Chain Transparency / 100
Transparency / 100

0 Out of 100

Purchasing Practices

The company's awareness and action on purchasing practices that can exacerbate forced labor risks, and its process for selecting suppliers, integrating standards into contracts and cascading them down the supply chain.

Purchasing Practices 0 / 100
Supplier Selection 0 / 100
Integration into Supplier Contracts 100 / 100
Cascading Standards Through the Supply Chain 100 / 100
17 Out of 100


Recruitment Approach 0 / 100
Recruitment Fees 50 / 100
Recruitment Audits 0 / 100
0 Out of 100

Worker Voice

The extent to which the company proactively communicates with workers through the supply chain, enables freedom of association and ensures access to effective and trusted grievance mechanisms.

Communication of Policies 25 / 100
Worker Voice 0 / 100
Worker Empowerment 0 / 100
Grievance Mechanism 0 / 100

0 Out of 100


The company's process for auditing (including whether it includes non-scheduled visits, document review, worker interviews) and disclosure about the audit process and findings.

Auditing Process 25 / 100
Auditing Disclosure 60 / 100

0 Out of 100


The extent to which the company has corrective action plans for non-compliant factories, as well as processes for remedying workers who are victims of forced labor, and reports on remedies provided.

Corrective Action Plans 100 / 100
Remedy Programs 0 / 100


Dive deeper into KnowTheChain’s findings.